Mystery solved! This morning I found my husband's birthday gift, which had allegedly been delivered on December 16. When I filed a claim with UPS a week ago, the tracking data claimed that the package had been "placed on an external porch," which is kind of odd because I found the package tossed on top of a yucca plant near the end of the driveway two tenths of a mile away from our porch. I suspect that the package got covered by snow soon after delivery and did not become visible again until last week when the snow melted--and then no one was home to see it.
One mystery solved, another uncovered: I know my driveway is difficult, and I would certainly understand if the driver didn't want to risk it on a particularly ugly day, but if the UPS delivery person was unable to drive up the hill to leave the package on the porch, why then did he or she specify in writing that the package had been left on the porch? If the tracking information had stated "left beneath the yucca plant near the end of the driveway," I would have looked there. But no: "placed on an external porch" is what the driver reported.
The large box was in a plastic bag but still the box was so wet it fell to pieces when I picked it up. Nevertheless I am pleased to report that interior packaging protected the actual gift (a cast iron grill pan--and trust me, it would have made a perfect birthday gift). I have been on the phone with UPS representatives this morning and I have received a number of apologies, but I would really like to talk to the driver and ask how in the world "placed on an external porch" can accurately describe a package tossed on a yucca nearly a quarter mile away. I fear, though, that that mystery will never be solved.
1 comment:
And here we find one of the problems caused by easy to select pre-determined options. Those not motivated enough to select Other and actually type a response simply choose the most typical first pre-written response and drive on.
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